About Us

Clare has a great sense of fun and works hard to keep the customers happy. A great believer in the philosophy of "what goes around comes around", she applies the spirit of goodwill to everything she does. Clare is the Company trouble-shooter and is good at resolving any issues. She is a good saleswoman and this is borne out by the fact that most properties we have for sale are sold within weeks. Clare oversees the running of the business and ensures the staff give the best possible service to the public, always looking for ways to improve procedures and coming up with creative ideas.

Kirby is our assistant manager, offering managerial support whilst also running the office accounts department. Working to beat each year’s turnover, Kirby is our very own Carol Vorderman, she oversees company expenditure and ensures targets are being hit. An incredible multi-tasker and loyal employee, Kirby has been with Direct Housing since 2012 and has seen the company evolve to where it is now. We love Kirby’s methodical approach and how efficiently she supports the entire team.

Zim is our Chinese anchor-woman, she communicates with our Chinese customers and is the office technical IT whizz kid. Her main role is marketing but her skills are varied. Zim deals with the more complex aspects of marketing strategies and analyses the property market for new ways for the business to evolve and maintain a competitive edge. She understands the workings of the Chinese academic housing market and is responsible for accommodating many hundreds of Chinese students in the Birmingham area.

Paige is the first face you see when you come into the office. A happy and hard-working team member, Paige is a great all-rounder who focuses mainly on our front office customer service and telephone enquiries. Working closely with the admin team and lettings team Paige ensures everything runs as smoothly as possible, from coordinating appointments to finalising tenancy agreements. We love Paige’s ability to multi-task and her attention to detail in everything she does.