Clare Dempster - Manager

Clare Dempster - Manager

Clare has a great sense of fun and works hard to keep the customers happy. A great believer in the philosophy of "what goes around comes around", she applies the spirit of goodwill to everything she does. Clare is the Company trouble-shooter and is good at resolving any issues. She is a good saleswoman and this is borne out by the fact that most properties we have for sale are sold within weeks. Clare oversees the running of the business and ensures the staff give the best possible service to the public, always looking for ways to improve procedures and coming up with creative ideas.

Letitia Pybus - Senior Lettings Negotiator

Letitia joined the company during 2016 from a retail background after graduating from University with a Business and Marketing degree. Letitia is jointly responsible for our marketing and is especially skilled with social media and devising marketing strategies. She is a good all-rounder and also helps with admin and viewings when needed. Letitia runs marathons for charity in her spare time, along with other voluntary activities within the community.

Letitia - Senior Lettings Negotiator
Kirby Ashton Assistant Manager

Kirby Ashton - Assistant Manager

Kirby is our assistant manager, offering managerial support whilst also running the office accounts department. Working to beat each year’s turnover, Kirby is our very own Carol Vorderman, she oversees company expenditure and ensures targets are being hit. An incredible multi-tasker and loyal employee, Kirby has been with Direct Housing since 2012 and has seen the company evolve to where it is now. We love Kirby’s methodical approach and how efficiently she supports the entire team.

Melissa Smith - Sales Coordinator

Melissa deals with the estate agency side of the business for sales in the UK and Spain, and also ensures all of our available properties for sale are being marketed on all advertising mediums. She is Glenda's daughter and has grown up with the business, developing into a good all-rounder.

Melissa Smith - Marketing
Ziming Ge Marketing

Ziming Ge - Marketing Manager

Zim is our Chinese anchor-woman, she communicates with our Chinese customers and is the office technical IT whizz kid. Her main role is marketing but her skills are varied. Zim deals with the more complex aspects of marketing strategies and analyses the property market for new ways for the business to evolve and maintain a competitive edge. She understands the workings of the Chinese academic housing market and is responsible for accommodating many hundreds of Chinese students in the Birmingham area.

Janet Field - Administration

Janet is one of the longest serving members of staff. She is the person who chases outstanding paperwork for property lettings and sales, liaises with Council Tax, and utility Boards, and makes sure the tenancy files are complete. She also deals with office overheads and balancing the office account. She is the 'organiser' in the office, and can adapt to most other jobs if needs be.

Janet Field - Administration
Mavis Lua - Marketing Assistant

Mavis Lua - Marketing Assistant

Mavis is our international student adviser, who works closely with our Malaysian and Chinese tenants, whilst also overseeing our student halls. As our marketing expert, Mavis is also the main contributor to our website and other online portals, and draws up all of our office property lists and advertisements. An invaluable member of our team, she understands the logistics of the overseas market and is an incredibly hard worker. We’re excited to have her on board.

Naomi Suthers - Repairs Administration

Naomi is our repairs wonder-woman. Her logical mind-set and incredible organisation skills are invaluable as she juggles contractors, landlords, and tenants. Naomi is a problem-solver and ensures repairs are seen through from beginning to end as quickly and efficiently as possible. The life and soul of the party, Naomi is fantastic at her job and the team value how much effort she continuously puts into her work.

Naomi Suthers - Repairs Administration
Paige Harvey-Gill - Admin

Paige Harvey-Gill - Admin

Paige is the first face you see when you come into the office. A happy and hard-working team member, Paige is a great all-rounder who focuses mainly on our front office customer service and telephone enquiries. Working closely with the admin team and lettings team Paige ensures everything runs as smoothly as possible, from coordinating appointments to finalising tenancy agreements. We love Paige’s ability to multi-task and her attention to detail in everything she does.

Annette Taylor - Inspections

Our inspection clerk Annette is a fantastic member of our team. When she’s not drawing up inventories, liaising between landlords and tenants, and conducting inspections she’s usually watching her favourite team – The Villa! – and contributing to the many community projects she is involved with. Having joined us in 2017, Annette has great experience within both the student and residential market and works hard to ensure all of our properties are in the best condition possible. A truly passionate worker, we love having Annette as part of our team.

Direct Housing Jobs & Careers

Are you looking for a job? Do you want to work in a team of independent qualified professionals?

We are looking for a highly motivated and enthusiastic individual who enjoys working in a dynamic environment, but who also has good communication skills and is willing to help people. If you are the one, we invite you to join in our success. We are offering you an opportunity to realize your full potential and we are willing to help you to develop knowledge and experience for your future career.

Now we might have an interesting opportunity for you. To preview your suitability, send us your resume to apply for any positions.

Applications by c.v to sellyoak@direct-housing.co.uk or contact us by telephone on 01214723331 and ask for Clare.

WHERE TO FIND US

Direct Housing

543 Bristol Road Selly Oak Birmingham B29 6AU

0121 472 3331

QQ 187 530 8338

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